We are announcing a call for tenders for a service provider
Case Manager for the WONA project in the Verkhovyna community
The All-Ukrainian Charitable Organisation ‘CONVICTUS UKRAINE’ is announcing a call for tenders for the position of Case Manager for the WONA project in the Verkhovyna community
WONA is a humanitarian consortium of three Ukrainian organisations and a 24-month project in Ukraine that brings together the combined expertise, resources and accountability of three national partners to deliver a coordinated humanitarian response.
The project is implemented with the financial support of the Federal Foreign Office of the Federal Republic of Germany.
The All-Ukrainian Charitable Organisation ‘CONVICTUS UKRAINE’ is a non-governmental organisation that has been operating in Ukraine since 2006 and has many years’ experience of implementing programmes in the fields of public health, humanitarian aid, and psychosocial and social support in cooperation with state institutions, as well as national and international partners.
‘Convictus Ukraine’ is a team of dedicated professionals who consistently demonstrate excellence in achieving objectives, delivering projects and providing high-quality services. We are building a healthy and safe future for Ukraine. We are a reliable partner to government bodies and civil society organisations in implementing programmes to combat HIV, tuberculosis and other dangerous diseases; in delivering programmes for vulnerable children and adolescents; in developing support for women and children who have suffered violence; and in establishing support programmes for vulnerable groups in wartime conditions.
Further information about us can be found at: http://www.convictus.org.ua
Duration of service provision: 15 September 2026 – 31 July 2028
Place of work / service delivery: Verkhovyna community
If you:
● hold a higher education qualification in psychology, social work, education or related fields;
● have experience of providing services in the field of gender-based violence;
● possess communication skills and experience of working with women who have suffered violence;
● have counselling skills;
● understand the basic principles of psychosocial support and safe spaces;
● are able to work as part of a team and adhere to ethical standards;
● are responsible, proactive and sociable;
A comparative professional assessment is carried out for candidates admitted to this stage following the screening process.
The assessment is carried out according to uniform criteria, formulated in accordance with the qualification requirements, functional tasks and competencies set out in the Role Description and the recruitment notice.
A scale of 1 to 3 marks is applied for each criterion:
1 mark — basic level of compliance with the criterion; experience or competence confirmed to a limited extent.
2 points — a satisfactory level of compliance with the criterion; relevant practical experience and the competencies required to perform the relevant tasks are present.
3 points — a high level of compliance with the criterion; significant and/or comprehensive relevant experience is confirmed, which fully meets the project’s needs.
The maximum number of points is 9.
Qualification requirements for the contractor (professional assessment criteria) Compliance with the specified requirements is assessed using a points-based system as part of the professional assessment.
● A higher education qualification in psychology, social work, pedagogy or related fields;
● Experience in providing services in the field of mental health;
● Experience in providing services in the public sector, charitable organisations or international projects
Financial evaluation is carried out by comparing the cost of services proposed by the participants, taking into account the principle of Value for Money.
The lowest proposed cost is not, in itself, an absolute basis for determining the successful tenderer if the tender conditions provide for the assessment of professional suitability, experience, competences and other criteria.
Currency of the price proposal: hryvnia.
Validity period of the price proposal: until 31 July 2028.
You will:
● Provide services relating to the management of cases of gender-based violence (GBV) within the community;
● Advise those at risk of GBV and survivors of GBV;
● Collaborate with the project team and local domestic violence support organisations, including referring, informing and guiding individuals to access support;
● Maintain a case database and other project documentation, prepare reports and collect feedback, success stories, etc.
Expected outcomes
The provision of services is expected to result in:
● Initial counselling provided to individuals at high risk of violence or who are already survivors;
● Cases of gender-based violence identified and documented within communities;
● Counselling provided and the full range of services delivered in accordance with individual plans and needs assessment plans;
● Victims of violence have been registered to receive financial assistance under the project; a set of documents has been compiled and forwarded to the financial assistance registrar,
● Referrals, information sharing, guidance and constructive collaboration are taking place and being documented both within the team and with external organisations providing support to victims,
● A case database is being maintained, and feedback is being collected from beneficiaries regarding the quality and comprehensiveness of the support received.
We offer you:
● Place of work – the Verkhovyna community;
● Cooperation either as a sole trader or under a civil law contract.
● the opportunity to apply your professional experience;
● the chance to develop your expertise alongside a forward-thinking team;
● the opportunity to contribute to a socially significant cause.
The documents required to confirm compliance with the qualification requirements are specified in this Notice, depending on the subject matter and specific details of the procurement.
To take part in the selection process, please submit:
● a CV;
● a commercial/price proposal specifying the cost of services (in PDF format), including the hourly rate for service provision;
● documents confirming the state registration of a sole trader — if the proposal is submitted by a sole trader;
● a copy of your educational qualification;
● other documents confirming your professional experience and qualifications — where applicable.
Please send the set of documents required for participation in the selection process to the following email address: vacancy@convictus.org.ua