We are announcing a call for proposals to select a service provider
Case Manager for the General Health Network in the Zelenka and Biloberizka Communities for the “WONA” Project
The All-Ukrainian Charitable Organization “CONVICTUS UKRAINE” announces a call for proposals for a service provider: Case Manager for the General Health Network in the Zelenka and Biloberizka Communities for the “WONA” Project
WONA is a humanitarian consortium of three Ukrainian organizations and a 24-month project in Ukraine that brings together the combined expertise, resources, and accountability of three national partners to deliver a coordinated humanitarian response.
The project is implemented with financial support from the Federal Foreign Office of the Federal Republic of Germany.
The All-Ukrainian Charitable Organization “CONVICTUS UKRAINE” is a nongovernmental organization that has been operating in Ukraine since 2006 and has many years of experience implementing programs in the fields of public health, humanitarian aid, and psychosocial and social support in cooperation with government agencies, as well as national and international partners.
“Convictus Ukraine” is a team of dedicated professionals who consistently demonstrate excellence in achieving goals, implementing projects, and delivering high-quality services. We are building a healthy and safe future for Ukraine. We are a reliable partner for government agencies and civil society organizations in implementing programs to combat HIV, tuberculosis, and other dangerous diseases; in implementing programs to support vulnerable children and adolescents; in expanding assistance to women and children who have suffered from violence; and in developing support programs for vulnerable groups in wartime conditions.
Detailed information about us can be found at the following link: http://www.convictus.org.ua
Service period: September 15, 2026 – September 30, 2027
Location of work/service provision: Verkhovyna District (Zelenska and Biloberizka communities)
If you:
● have a college degree;
● have experience providing services in the field of gender-based violence;
● possess communication skills and experience working with women who have experienced violence;
● have counseling skills;
● understand the basic principles of psychosocial support and safe spaces;
● are able to work in a team and adhere to ethical standards;
● are responsible, proactive, and sociable;
A comparative professional assessment is conducted for candidates admitted to this stage based on the results of the screening.
The assessment is carried out according to uniform criteria developed in accordance with the qualification requirements, functional tasks, and competencies specified in the Role Description and the recruitment announcement.
A scale of 1 to 3 points is applied for each criterion:
1 point — basic level of compliance with the criterion; experience or competency confirmed to a limited extent.
2 points — sufficient level of compliance with the criterion; relevant practical experience and competencies necessary to perform the corresponding tasks are present.
3 points—high level of compliance with the criterion; significant and/or comprehensive relevant experience is confirmed, which fully meets the project’s needs.
The maximum number of points is 9.
Qualification Requirements for the Contractor (Professional Evaluation Criteria)Compliance with the listed requirements is assessed using a point system as part of the professional evaluation.
● Higher education;
● Experience providing services in the field of civil protection;
● Experience providing services in the public sector, charitable organizations, or international projects.
Financial evaluation is conducted by comparing the service costs proposed by participants, taking into account the Value for Money principle.
The lowest proposed cost alone is not an absolute basis for determining the winner if the tender terms provide for the evaluation of professional suitability, experience, competencies, and other criteria.
Currency of the price proposal: hryvnia.
Validity period of the price proposal: until July 31, 2028.
You will:
● Provide services for managing cases of gender-based violence in the community;
● Counsel individuals at risk of gender-based violence and survivors of gender-based violence;
● Collaborate with the project team and local GBV stakeholders, including referring, informing, and guiding individuals to access assistance;
● Maintain a case database and other project documentation, prepare reports, and collect feedback, success stories, etc.
Expected Results
Based on the results of service delivery, the following are expected:
● Initial counseling provided to individuals at high risk of violence or who are already survivors;
● Cases of gender-based violence identified and documented in communities;
● Counseling conducted and the full scope of services provided in accordance with individual plans and needs assessment plans;
● Victims of violence have been registered to receive cash assistance under the project; the required documentation has been collected and submitted to the cash assistance registrar,
● Referrals, information sharing, coordination, and constructive interaction are taking place within the team and with external entities providing assistance to victims,
● A case database is being maintained, and feedback is being collected from beneficiaries regarding the quality and completeness of the assistance received.
We offer you:
● Work location—Verkhovyna District (Zelenska and Biloberizka communities);
● Cooperation either as a sole proprietor or under a civil law contract.
● the opportunity to apply your professional experience;
● the opportunity to enhance your expertise alongside a progressive team;
● the chance to contribute to a socially significant cause.
The documents required to verify compliance with the qualification requirements are specified in this Announcement, depending on the subject matter and specifics of the particular procurement.
To participate in the selection process, please submit:
● a resume;
● a commercial/price proposal specifying the cost of services (in PDF format) and indicating the hourly rate for service provision;
● documents confirming state registration as a sole proprietor—if the proposal is submitted by a sole proprietor;
● a copy of your educational certificate;
● other documents confirming professional experience and qualifications—if available.
Please send the package of documents required for participation in the selection process to the following email address: vacancy@convictus.org.ua
Deadline for submitting proposals: 1 September 2026.